The revolution of technologies have changed the ways of buying, selling, paying and delivering. Smart Retail 2017 is a unique two day event that brings together senior forward-thinking individuals from across the retail space in technology, ecommerce, operations, design, payment and delivery, along with innovators and strategists to shape and inspire the future of the industry.
Smart Retail 2017 will take place on 20-21 September in Shanghai, two days with a format of business forum, exhibition, networking and social evenings. Over 300 senior level industrial elites from worldwide retailers, brands, banks, payment companies, warehouse & logistics and technology providers will gather in Shanghai to share the most disruptive insights on the future of a smart NEW retail. It will be the best platform for you to connect and build business relationships with major retailers and brands from both China and the globe.


● Store 4.0 – fulfilment, inspiration & friction free
● Shopping Experiences of the Future
● Designing Innovative Products and Experiences
● Digitization of Physical Retail Stores
● Investment and Entrepreneurship
● Innovative Ecommerce Trends
● Marketing Evolution
● Measurement, Analytics and Insights
● Consumer Behaviour, Expectations and Demographics
● Information Technologies Reshaping Retail
● Payment Technology Innovation
● On-Demand, Delivery and Logistics


Connecting with the industry is right at the heart of the Smart Retail experience. The event is tailored to maximize your networking opportunities whether that is daily sector specific workshops, an exhibition showcasing the industry’s latest innovations or our dedicated 1-2-1 networking function.

The event’s industry leading conference programme, delivered across three content areas, provides a platform for everything from 1-2-1 interviews with the industry’s most senior figures, insightful masterclass seminars and the latest community and social responsibility projects ongoing in a smarter retail world.

The past years have taught us that our unique social events are often the most valuable moments for connecting with fellow industry stakeholders. In addition to hosting social evenings at Shanghai’s iconic venues, our networking brunches, happy hours and late-night lounge offer more relaxed and informal settings to do business.